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How to Renew Your Welile Rent Plan

When your plan is complete you can apply for another one for your next rent period. A renewal is quicker than your first application, because Welile already knows you.

First, finish the plan you have​

Your current plan has to be complete — balance at zero. You cannot run two plans for the same rent at once.

If you are close to the end, wait until it clears. See completing your plan.

How to start a renewal​

Talk to your agent. Renewal is arranged through a Welile agent, who can bring your existing details forward rather than starting from nothing.

If you no longer deal with the agent who registered you, contact Welile support and ask who covers your area.

What is reused​

Your details are already on file, so a renewal does not repeat everything:

  • your identity and the documents already held;
  • your landlord and their payout number;
  • your home and its recorded location;
  • your LC1 chairperson.

What has to be checked again​

Your rent amount. Landlords raise rent. The new plan must use what your landlord charges now.

That you still live there. If you have moved, it is a new application rather than a renewal — different home, different landlord, different location.

Your new figures. A renewal is a new Rent Plan, with its own request fee, access fee, total repayment and instalment. Go through them the same way you did the first time — see how your rent repayment is calculated.

The plan itself. Your repayment period and how you earn may have changed since last time.

Approval is not automatic​

A completed plan counts in your favour, and paying consistently increases how much rent Welile can support you with. But a renewal is still reviewed, and it can still be declined.

Do not promise your landlord the rent before the new plan is approved and paid.

How long it takes​

A renewal goes through review like any request. A clean repayment record helps, but timing depends on the same checks — see review and approval.

Still need help?​

Contact Welile Support on WhatsApp, call +256 748 747134, or email info@welile.com.

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