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How to Get Your Welile Partner Statement

Yes, you can get a statement. Request it from Welile, quoting your portfolio code and the period you want.

What your account shows without asking​

Your portfolio already carries most of what a statement would tell you: your contribution, the agreed rate and term, your return method, your payout day and next payout date, the total earned so far, and your activity — contributions, top-ups, returns and money paid out.

For most questions that is enough, and it is immediate. See your portfolio.

Asking for a statement​

  1. Contact Welile Support on the details below.
  2. Give your portfolio code — it is on your portfolio, and it saves a long conversation.
  3. Say which period you need covered.
  4. Say what you need it for, if it is going to a bank or another third party, so it comes in a usable form.
The self-service statement route is not documented here

Whether partners can generate and download a statement themselves, and in what format, has not been confirmed for publication. Requesting it from Welile is the route we can stand behind today.

Keep your own records too​

Keep your payment confirmations and your payout notifications. They are independent of Welile's records, and having both makes any query quick to settle.

This matters most around contributions and top-ups, where your bank or mobile money confirmation is the proof the money left when you say it did.

Still need help?​

Contact Welile Support on WhatsApp, call +256 748 747134, or email info@welile.com.

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